Do you offer a warranty on your down bedding?

We offer a comprehensive 30-day money back satisfaction warranty on all of our down bedding products. This ensures that when you receive your shipment in the mail that you can check for defects, colors, and anything else. This allows our customers the peace of mind that they found the right down bedding store on the internet.

What payment methods do you accept?

We accept VISA, MASTERCARD, DISCOVER CARD, AMERICAN EXPRESS, AND PAYPAL as payment options on our web site. This ensures that no matter the customer, there will be no restrictions on receiving payment. All options are available. Please contact us if you have any other questions regarding payment.

How do you ship, and how much does it cost?

Free Shipping is offered on all orders of $250 or more. We ship via UPS and FEDEX ground shipping.   If you need expedited shipping, please feel free to contact us and we will price out a custom shipping rate for you.

When are credit cards usually charged?

We don’t charge your credit card until we ship your order. In a rare case, if you do find your card to be charged, without the item being shipped, please contact us at customerservice@beddingsolution.com.com we will issue a credit to your account a.s.a.p.

What is the normal lead time? 

It all depends on the item. depending on the availability, most items will ship within 2-3 business days. Certain items ship within 2-3 weeks. Custom and specialty items can take longer than 3 weeks. Please feel free to email us with any question you may have regarding the lead time on any of our product.

How secure is BeddingSolutions.com?

BeddingSolutions.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.